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Delivery Information

We have a variety of ways to ship your purchase to you, depending on distance involved and the type of product. For U.S. 48-state purchases, we ship one of the following ways, or you may select your own transport method as best suits your needs:

UPS:
Only items under the maximum size can be shipped United Parcel Service. Packing charges apply on most items.

Freight:
Also known as Truck, or Common Carrier. We ship Freight Collect, which means you pay the carrier the actual shipping on your end. You can save money by shipping into a commercial business address (must be in a business or non-residential district); otherwise we will ship residential with 'call ahead' notification to make sure you are there when the truck arrives. Common carrier shipping is based on a minimum of 100 lb. and you will have to unpack and carry your goods from the end of your driveway.

Blanket Wrap/ White Glove Service:
We use professional movers for large items and those that difficult to carton. Your pieces come to you via a professional moving team who will schedule and appointment with you and place your furniture purchase in your home as you direct. Always the best choice to minimize damage and eliminates unpacking and lifting on your part.  Exact quotes are easy, just let us know the items you are interested in and where you live.

Sales Tax:
We do not collect Sales Tax on out-of-state shipments. Please check your local and state regulations for Sales and Use Tax obligations in your state. Sales tax is based upon where the customer takes possession of the goods. If coming to our store, regardless of your state of residence, you will be charged 5% Virginia Sales Tax on purchases being picked up at our store .

International Shipping:
We have Freight Forwarders that can ship anywhere in the world and will be glad to arrange that for you. Duties, Customs and Tariffs (if any) will be your responsibility.

Self-Transport:
If you plan to stop by while on your trips to Washington D.C. and transport your own Keeping Room purchases, please remember to bring appropriate padding with you as all our furniture is 'bare'. Loaner pads are available with a $ 15.00 per pad deposit. We will assist in loading into your vehicle but you transport and load at your own risk of damage.